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close up of some random etter punches

PURCHASE AND DELIVERY

We love that you are here and considering our jewellery! If you have any questions or special requests please get in touch

Delivery Options and Costs:

READY-TO-WEAR JEWELLERY

Orders over £180 enjoy free next-day delivery.

Orders over £150 enjoy free standard delivery.

Standard delivery for orders under £100 is £5.95 and over £100 is £7.95.

Orders over £150 enjoy free standard delivery.

Anticipate arrival within 2-3 working days.

Express delivery for orders under £100 is £5.95 and over £100 is £7.95.

Orders over £180 enjoy free express delivery.

We endeavor to send out orders placed by 12pm on Monday - Thursday.

MADE-TO-ORDER (PRE-ORDER) JEWELLERY

Mother's Day Free - Edinburgh City and West Lothian Post Codes

Purchase before 12 Midday 9th March '24 

£0 By 9pm, 9th March 2024

Local Livingston EH52-EH55 Postcodes  £2 

1-3 Business Days

Local Livingston Plus EH47-EH49 Postcodes £3  3-4 Business Days 

MADE-TO-ORDER/  PERSONALISED JEWELLERY

Orders over £180 enjoy free express delivery.

Orders over £150 enjoy free standard delivery.

Standard delivery for orders under £100 is £5.95 and over £100 is £7.95.

Orders over £150 enjoy free standard delivery.

Anticipate arrival within 2-3 working days.

Express delivery for orders under £100 is £5.95 and over £100 is £7.95.

Orders over £180 enjoy free next-day delivery.

We endeavor to send out orders placed by 12pm on Monday - Thursday

 

example of some stacking ring styles

EXCHANGE AND RETURN

Your Data is Secure

We aim for your complete satisfaction with your purchase. If not, you have options:

  • Exchange it for an item of equal or greater value from our collection.

  • Return it, and we'll craft a new item of equal or greater value for you. (Minus postage and packaging)

  • Return ready-to-wear jewellery for a full refund (excluding postage and packaging) within 28 days of purchase, applicable only to online purchases.

Please note:

  • Earrings are non-refundable due to hygiene and safety regulations.

  • We cannot accept returns on special or personalised orders.

  • Jewellery must be returned within 28 days, unworn, and in the original packaging - Notification of a return must be made within 14 days of delivery.

  • Special arrangements may extend this timeframe, subject to prior agreement - for example, purchased as a gift.

  • Worn or non-resalable jewellery cannot be accepted, except in exceptional circumstances. Contact us to discuss specific situations.

Keep in mind:

  • We cannot accept returns on special or personalised orders.

  • Modified or resized ready-to-wear jewellery is non-returnable.

  • For surprises, we recommend purchasing the jewellery as is and later returning for modifications.

  • Bespoke jewellery items are non-returnable, and the 50% upfront payment is non-refundable as materials are specially sourced.

Delivery Information:

If your package arrives damaged, note 'DAMAGED' when signing for it.

We do not currently deliver to international addresses.

 

This doesn't impact your statutory rights.

Ring Making

EVERYTHING ELSE

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