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close up of some letter punches

BOOKING TERMS AND CONDITIONS

As I'm always aiming to bring you the best classes and experience, it means there are some things in place protect this for everyone.

Classes are bookable 6 months in advance of the class date. Please be sure that you can make the date and time of the class before booking giving yourself enough travel time. Should you like to find out what options are available past the 6 months availability for a special occasion or group booking for example, do get in touch and I'll see what we can arrange.

All bookings must be paid for at the point of booking and are only valid when in receipt of payment confirmation.

There are options when it comes to paying and booking your course, you can:

  • sign up and pay with a card via this online portal - quick and easy although if you are happy to pay by bank transfer, it means Scottish Silverworks receives the full balance, every little helps me continue providing the classes and the environment I work hard to create.

  • sign up to hold your space and choose to pay via bank transfer by selecting 'pay in person'. The full details are given to you through the site, no waiting around for emails. In this case, your booking will be held for 3 days while the payment method is arranged and received.

If you would prefer to book a class/workshop by bypassing the website sign-up and giving your name, address and number alternatively this is possible and payment can be accepted by cash or bank transfer. Please get in touch directly via ScottishSilverworks@gmail.com and this can be arranged, but note there are no guarantees your preferred date will be available by the time you have gone through this process and payment is received. Emails take time for me to process and since there is online booking available, these are the quickest ways of booking and a class could fill up before I have even seen your email for which I have no control.


CANCELLATIONS / SWAPS

Following receipt of booking confirmation, cancellation is not possible. Instead rescheduling is available, once, and 8 weeks in advance of the booked date.


A reschedule is valid on classes/ workshops up to 6 months from the original booked course date. You may upgrade and pay the difference for an alternative class should you so wish.


If you wish to request a reschedule within a shorter term than 60 days, it will be only considered if someone else takes your original place(s). Scottish Silverworks or its proprietor is not contractually bound to finding your replacement, any help with this is as a goodwill gesture. Please email ScottishSilverworks@gmail.com to discuss any rescheduling needs within the 8 weeks before booking.


No reductions or refunds can be made in respect of late arrival, early departure or absence during any part of your booking.

In the unlikely event I have to cancel a class/workshop you will be able to choose an alternative date available within 6 months where possible. I will do my best to accommodate your preferred date. Unfortunately, Scottish Silverworks cannot accept responsibility for wasted travel costs or related losses in the event of having to cancel a class/workshop.

USING ALTERNATIVE/ PURCHASING ADDITIONAL METAL

All silver/base metal materials and tools for classes are supplied by Scottish Silverworks. Some classes offer purchasable options on the day for more complex pieces, for example, gemstones and extra charms. Packaging is also available if you plan to gift your handmade jewellery. Bring a form of payment (cash, card, or bank transfer).


Should you wish to work in other precious metals in any of our block workshops, with some forward planning I can source these for you at a fair price or suggest some suppliers from whom you may be able to purchase materials. Reserve your own metal for block/freestyle workshops but do get in touch with me in advance if you wish to work with your own so we can discuss what is realistically workable.

For classes where the bookable age is 16+, under 18's must be accompanied by a participating adult.

SAFETY AND INSURANCE

It is strongly recommended that all participants wear closed-toed shoes, tie back long hair and avoid loose-fitting clothing items, especially arms for safety reasons.


While I strive for inclusivity, for jewelry making, proficiency in using hands and good eyesight is necessary. The process demands sustained concentration and the ability to follow instructions. If you have any impairments that may impact your participation, please contact the studio before booking. We'll make every effort to find a suitable class or make arrangements.

Whilst every effort is made to ensure your safety such as correct tuition and safety equipment provision the participant acknowledges and understands that there are inherent dangers associated with jewellery making, soldering, and other related activities, and that serious personal injuries and property damage, including (but not limited to) physical effort, cuts, burns, and/or inhalation of hazardous substances may occur from participation in such activities and participation is at your own risk.


Anyone suspected of being under the influence of drugs or alcohol will not be allowed to attend and will not receive a refund or exchange. Scottish Silverworks reserves the right to withdraw any person whose conduct is deemed detrimental, or anti-social without refund or exchange. Scottish Silverworks reserves the right to deny access or to remove any person from a class at Scottish Silverworks discretion based on our assessment of an individual’s potential risk of injury.


Scottish Silverworks does not offer customers insurance and as such recommends that workshop participants take out their own insurance to cover any cancellation costs.

Thank you for your understanding and agreement of these terms, if you have any queries about them please do not hesitate to get in touch.

example of some stacking ring styles

PRIVACY POLICY

Your Data is Secure

As an independent jeweller specialising in fine jewellery, stone setting and engraving, I have my private studio in West Lothian and am dedicated to keeping the trust and confidence in my small business, whether you are visiting online or attending one of my workshops, you can be assured that your data will be kept safe. You can see the details below for how I use any information you give me. Scottish Silverworks complies fully with the General Data Protection Regulation (GDPR) and we will only process personal data in accordance with the applicable rules and this privacy policy.


COOKIES POLICY

Like most websites, this website (ScottishSilverworks.co.uk) uses cookies to collect information. A cookie is a very simple text file that gets downloaded onto your PC or another device when you visit a website. They generally contain two bits of information: a site name and a unique user ID. Once the cookie is on your computer, the site "knows" that you have been there before and can then use that knowledge to tailor the experience that you have. Cookies are needed for the effective operation of our website and to help you shop with us online. They can also be used to tailor the products and services offered and advertised to you, both on our website and elsewhere.

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Our website can use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed?

The cookies stored on your computer or other device when you access our websites are designed by Wix and are necessary to enable you to make purchases on this website. 

Other organisations (like Google for Google Analytics, see below) help us to find out how many visitors use our site and which pages are most popular, so we can create the content most valuable to you.


MAILING LISTS

If you sign up for my e-newsletter, either when making a purchase through this website or at a class we will collect personal information as part of the registration process. We use that information: to tell you about anything you’ve asked us to tell you about (like new workshops, blog posts or events you can find us at); to contact you if we need to obtain or provide additional information (like to let you know we’ve shipped your order or if there are any reasons your order might be delayed or a workshop is cancelled); to check our records are right and to check every now and then that you’re happy and satisfied.

We use Wix to deliver our newsletters. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our newsletters or by emailing us at scottishsilverworks@gmail.com


GOOGLE ANALYTICS

When someone visits ScottishSilverworks.co.uk we use the Google Analytics service, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make any attempt to find out the identities of those visiting our website.


WHEN PURCHASING

When you purchase a product (or products), workshop, gift voucher(s), etc through our online shop, your name, address data, email and contact number will be stored in our e-commerce system, which is provided by Wix. When you purchase a workshop, Wix will ask you for a contact number, we will only use this in cases of emergency (i.e. when a class has to be cancelled at the last minute or there is an accident in the workshop).

Credit or debit card information is encrypted. 

You may, of course, purchase items in person or via email without supplying the aforementioned personal data. You can find out about our upcoming events through our website or social media accounts.

Please be assured that we do not share your personal details with any other company without your explicit consent.

Ring Making

EVERYTHING ELSE

All the standard stuff

This website and Scottish Silverworks are owned and operated by Gurveen Singh at Scottish Silverworks, Scotland, United Kingdom. All content, including pictures, designs, logos, photographs, written materials, and others on our website, is copyrighted to Scottish Silverworks and the respective creator and proprietor. All worldwide rights are reserved.


This site and its contents are intended for personal non-commercial use only. Reproduction of our website, in whole or in part, is strictly prohibited without prior written permission from Scottish Silverworks.


We retain the right to share, promote, and advertise any jewellery produced in our classes/workshops and photography and video which will be shared publicly are part of all our sessions. Students are allowed to share their own creations and we appreciate proper credit given to Scottish Silverworks. In fact, we encourage you to take photos of your time in the workshop!

Please note that when you book a course through scottishsilverworks.co.uk, you are agreeing to and bound by all our Terms and Conditions and Policies. Read these carefully before ordering goods or booking a class/service on our website. All transactions are subject to these Terms and Conditions; consider printing or saving them for future reference.

We retain the right to modify these terms and conditions at any time. Changes become effective upon posting on the website, and it's your responsibility to check them each time you use the website. Your continued use implies acceptance of the latest terms and conditions. 

The content of this website and Scottish Silverworks is for general use and information only. We reserve the right to modify any content at any time. The provider is not liable for website use or content reliance nor for website unavailability for any reason.

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